Customer Service Representative - State Farm Agent Team Member

Myagentgladys; New York (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading insurance agency seeks a Customer Service Representative to join their fully remote team. You will create exceptional customer experiences by answering inquiries, assisting with policy changes, and maintaining accurate records. This role requires strong communication skills and attention to detail, with competitive benefits including 401(k) matching.

Benefits

401(k) matching

Bonus based on performance

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Education

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

• 401(k) matching
• Bonus based on performance

Role Description

As a customer service representative with Gladys Quinones Insurance & Financial Services Inc., you will create exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a great fit. You will resolve customer inquiries, coordinate with team members, and anticipate community needs.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

This is a remote position.

Compensation: $14.00 - $16.00 per hour

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