Customer Relations Representative - State Farm Agent Team Member

Sfventura; United States; Remote; USD 50,000 - 65,000; Full time

Job summary

A leading insurance agency is seeking a dedicated Customer Relations Representative to provide exceptional customer experiences while coordinating with team members. This remote role emphasizes strong communication, problem-solving skills, and the ability to manage customer inquiries effectively. Success in this position will open up internal growth opportunities.

Benefits

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Answer Incoming calls
• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.

Skills

Communication

Problem-Solving

Education

Experience in customer service

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

• Team Building
• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Ken Caparoni - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES

• Answer Incoming calls
• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

COMPANY CULTURE

• We strive to provide the best customer service. We work together helping each other become better at our roles and achieve success. This is what makes us special and creates an ongoing positive and inspiring work environment.

This is a remote position.

Compensation $50,000.00 - $65,000.00 per year

Customer Relations Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

Benefits

• Team Building
• 401(k) matching
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION As a Customer Relations Representative - State Farm Agent Team Member with Ken Caparoni - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES

• Answer Incoming calls
• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

COMPANY CULTURE

• We strive to provide the best customer service. We work together helping each other become better at our roles and achieve success. This is what makes us special and creates an ongoing positive and inspiring work environment.

This is a remote position.

Compensation $50,000.00 - $65,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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