Customer Service Representative - State Farm Agent Team Member

State Farm; Atlanta (GA); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading insurance agency is seeking driven candidates for a customer service role. You will assist clients with inquiries, process claims, and support policy changes, offering a competitive salary and comprehensive benefits in a flexible, remote environment.

Benefits

Competitive salary with performance-based bonuses

Comprehensive benefits package including 401(k) and matching

Paid time off and parental leave

Tuition assistance

Internal growth opportunities

Qualifications

• Must have prior experience with the employer.
• Previous customer service experience is necessary.

Responsibilities

• Answer customer inquiries and provide policy information.
• Process insurance claims and follow up with clients.
• Collaborate with agency team members to enhance client experiences.

Skills

Communication

Interpersonal Skills

Detail-oriented

Multitasking

Job description

Employer Industry: Insurance Agency

Why consider this job opportunity:
- Competitive salary with performance-based bonuses
- Comprehensive benefits package including 401(k) and matching
- Paid time off and parental leave
- Opportunities for training, development, and tuition assistance
- Internal growth opportunities for driven and sales-minded candidates
- Flexibility to work remotely

What to Expect (Job Responsibilities):
- Answer customer inquiries and provide policy information
- Assist clients with policy changes and updates
- Process insurance claims and follow up with clients
- Maintain accurate records of customer interactions
- Collaborate with agency team members to enhance client experiences

What is Required (Qualifications):
- Must have prior experience with the employer
- Strong communication and interpersonal skills
- Detail-oriented and able to multitask
- Previous customer service experience

How to Stand Out (Preferred Qualifications):
- Experience in a customer-focused role within the insurance industry

#Insurance #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

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