Customer Service Representative - State Farm Agent Team Member

Don Enga - State Farm Agent; New York (NY); On-site; USD 23,419 - 27,552; Part time

Benefits offered by this job

Bonus based on performance

Opportunities for internal growth

Job summary

Join Don Enga - State Farm Agent in New York as a Customer Service Representative. In this part-time role, you'll create exceptional customer experiences while assisting with inquiries, policy updates, and claims processing.

We're seeking individuals with strong communication skills and a detail-oriented mindset. This role offers opportunities for growth, the chance to make a positive impact on your community, and a supportive team environment.

Qualifications

• Strong customer service skills and attention to detail.
• Ability to resolve customer inquiries effectively.
• Empathy and a desire to help others.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking abilities

Previous customer service experience

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Part Time • Queens Village - NY

• Bonus based on performance

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Don Enga - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $17.00 - $20.00 per hour

Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Don Enga - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• I have been a State Farm agent since 1995.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• Additional languages spoken: Spanish and Polish

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none