Receptionist - State Farm Agent Team Member

Donengaagency; New York (NY); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Job summary

A leading insurance agency located in Queens Village is seeking a Receptionist to provide exceptional customer service and administrative support. The ideal candidate will have strong communication skills and experience in a similar role. This full-time position offers a competitive salary of $18.00 - $20.00 per hour with opportunities for advancement and development within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Ability to greet customers warmly.
• Comfortable managing scheduling and communications.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers to identify opportunities.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Customer service

Communication skills

Organizational skills

Multitasking abilities

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Queens Village, NY

• Opportunity for advancement

ROLE DESCRIPTION

Don Enga - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation

$18.00 - $20.00 per hour

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Benefits

• Competitive salary
• Opportunity for advancement
• Training & development

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