Customer Service Representative - State Farm Agent Team Member

Letsinsureme; New York (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Growth potential / opportunity for advancement

Signing Bonus in the range of $500 - $1,000 if currently licensed

Job summary

A leading insurance agency in Queens, NY, is seeking a Customer Service Representative. This full-time role focuses on building customer relationships, providing excellent service, and educating clients about insurance options. Candidates should possess strong communication skills and be eager to contribute to team success. A compensation range of $50,000 - $75,000 annually is offered, along with licensing opportunities and advancement.

Qualifications

• Must obtain Property and Casualty license.
• Must obtain Life and Health license.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Education

Bachelor's degree preferred

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Queens, NY

Replies within 24 hours

Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you. State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Agent Team Member Benefits

• Paid time off (vacation and personal/sick days)
• Growth potential / opportunity for advancement within my agency
• Signing Bonus in the range of $500 - $1,000 if currently licensed

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Bachelor\'s degree preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $50,000.00 - $75,000.00 per year

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