Customer Service Representative - State Farm Agent Team Member

Letsinsureme; New York (NY); On-site; USD 50,000 - 100,000; Full time

Job summary

A State Farm Agent in Queens, NY is looking for a Customer Service Representative to build customer relationships and promote insurance products. This full-time role offers opportunities for advancement and a supportive team environment, with a focus on customer needs and service excellence.

Benefits

Simple IRA

Paid time off

Flexible hours

Growth potential

Signing bonus

Qualifications

• Ability to work in a team environment.
• Enthusiastic about insurance and financial products.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and accurate customer service.
• Develop leads and market appropriate products.

Skills

Communication

Customer Service

Detail-oriented

Self-motivated

Education

Bachelor's degree

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Queens, NY

Replies within 24 hours

• Opportunity for advancement
• Paid time off

Position Overview

State Farm Insurance Agent located in Queens, NY, is seeking an outgoing, career-oriented professional to join their team. As a team member for Ariel Abreu - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home, and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a commitment to success each day.

Benefits

• Simple IRA
• Paid time off (vacation and sick days)
• Flexible hours
• Growth potential and opportunity for advancement within the agency
• Signing bonus in the range of $500 - $1000 if currently licensed

Requirements

• Excellent communication skills—written, verbal, and listening
• Enthusiastic about the role insurance and financial products play in helping people manage risks, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Detail-oriented
• Dedicated to customer service
• Pride in accuracy and timeliness
• Ability to work in a team environment
• Ability to make presentations to potential customers
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Bachelor's degree preferred

If you are motivated to succeed and see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must complete licensing requirements and training. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation

$50,000.00 - $100,000.00 per year