Customer Service Representative - State Farm Agent Team Member

Ryan Guinn - State Farm Agent; Fairfield (CT); On-site; USD 45,000 - 85,000; Full time

Job summary

Join a dynamic team at a growing insurance agency in New Fairfield, CT, where you will provide exceptional customer service and support. As a Customer Service Representative, you will handle inquiries, assist with policy changes, and process claims, all while contributing to the community's needs. This role offers opportunities for internal growth and a supportive work environment.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal Skills

Detail-oriented

Multitasking

Job description

As a customer service representative with the Ryan Guinn State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

1. Answer customer inquiries and provide policy information.
2. Assist customers with policy changes and updates.
3. Process insurance claims and follow up with customers.
4. Maintain accurate records of customer interactions.

Qualifications:

1. Excellent communication and interpersonal skills.
2. Detail-oriented and able to multitask effectively.
3. Previous customer service experience preferred.

Compensation: $45,000.00 - $85,000.00 per year

Ready to Launch Your Career?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our well-trained team uses state-of-the-art technology to achieve outstanding results. Come work with an energetic, fun team at Ryan Guinn - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• We assist customers with their insurance and financial services needs, including Auto, Home, Life, Business, College Planning, Health, and Renters Insurance.
• Our office is located in New Fairfield, CT.
• Our office hours are 9 AM to 6 PM.

Apply now and let us put you on the path to success!

State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.