Customer Service Representative - State Farm Agent Team Member

Chandyfrias; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join their dynamic team. In this role, you will build and nurture customer relationships while promoting essential insurance products. If you are enthusiastic about helping people manage risks and achieving their dreams, this opportunity offers growth potential and a supportive environment. Join a forward-thinking agency where your contributions will make a significant impact in the community and pave the way for your career advancement.

Benefits

Paid Time Off

Flexible Hours

Growth Potential

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.

Skills

Customer Relationship Management

Communication Skills

Problem Solving

Detail Orientation

Self-Motivation

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Brooklyn, NY

Position Overview

State Farm Insurance Agent located in Brooklyn, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Chandy Frias - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home, and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Detail-oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $18.00 - $26.00 per hour