Customer Service Representative - State Farm Agent Team Member

Surfsidecoverage; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join its team in Rehoboth, DE. This role offers an exciting opportunity to create exceptional customer experiences while supporting the growth of a successful insurance agency. You will be responsible for addressing customer inquiries, assisting with policy updates, and processing claims. The company values attention to detail and empathy, making it a perfect fit for individuals who thrive in customer-focused environments. With opportunities for internal growth and competitive benefits, this position is ideal for those looking to advance their careers in a supportive community.

Benefits

401(k)

401(k) matching

Bonus based on performance

Opportunity for advancement

Training & development

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Multitasking

Customer Service Experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Rehoboth, DE

• 401(k)
• 401(k) matching
• Bonus based on performance
• Opportunity for advancement

Role Description

As a customer service representative with Eric Blondin State Farm Agency Inc, you will generate exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career by resolving customer inquiries, coordinating with team members, and anticipating the needs of the community members you serve.

We look forward to connecting with you if you are customer-focused and empathetic. We offer internal growth opportunities for driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

Apply Now

State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Agents are responsible for employment decisions regarding their staff.

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