Customer Service Representative - State Farm Agent Team Member

Molly McGillen Ins Agency Inc; New Prague (MN); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Retirement

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Molly McGillen Ins Agency Inc in New Prague, MN is seeking a Customer Service Representative to deliver superb service, answer inquiries, and support policyholders.

You will coordinate with the agency team, process changes, handle claims, and help clients manage risk while pursuing growth opportunities and rewards.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitasking

Previous customer service experience

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

• Retirement
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:

As a Service Coordinator with Molly McGillen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $45,000.00 - $70,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in New Prague, MN and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none