Customer Service Representative - State Farm Agent Team Member

Gina Conaway - State Farm Agent; Saint Joseph (MO); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Hourly pay

Advancement opportunities

Job summary

Gina Conaway - State Farm Agent in Saint Joseph, MO is seeking a part-time Customer Service Representative to support the agency's customers with insurance options, policy updates, and billing questions.

You will build relationships, deliver friendly service, and learn the State Farm approach to needs-based reviews. This role offers hourly pay with potential for advancement within the agency.

Qualifications

• People-oriented and able to build relationships with customers.
• Self-motivated with a sense of initiative and reliability.
• Detail oriented and accurate in managing inquiries and billing.
• Dedicated to delivering excellent customer service.
• Able to work toward mutually agreed marketing goals.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

People-oriented

Self-motivated

Detail oriented

Dedicated to customer service

Marketing goals

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Hourly pay
• Growth potential/Opportunity for advancement within my agency

Requirements

• People-oriented
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Achieve mutually agreed upon marketing goals

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $25000-$30000

Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in St. Joseph.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Our employment process requires an in-depth background investigation verifying clear criminal history.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none