Customer Service Representative - State Farm Agent Team Member

L Beyer Insurance Agency Inc; Northville, Northern (MI, KY); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Performance-based bonus

Health insurance

Paid time off

Job summary

State Farm Agent Team Member in Northville, MI is seeking a Customer Service Representative to provide outstanding service and support for insurance products. The role involves building customer relationships, handling inquiries, and promoting suitable products within an independent contractor framework.

The position offers full-time hours with benefits and bonus opportunities based on performance. Candidates should be customer-focused, organized, proactive, and able to multi-task in a

Qualifications

• Sales experience preferred.
• Excellent interpersonal and communication skills.
• People-oriented with strong organizational abilities.
• Detail oriented and self-motivated.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate customer service for inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Sales experience

Interpersonal skills

Written and verbal communication

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive problem solving

Multi-tasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Northville - MI

• Bonus based on performance
• Health insurance

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Ability to multi-task

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $23.00 per hour

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