Customer Service Representative - State Farm Agent Team Member

State Farm; Northville (MI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Job summary

State Farm agent team member in Northville, MI is seeking a Customer Service Representative to deliver outstanding service for insurance and financial products. The role focuses on building relationships, answering inquiries, and guiding clients to appropriate solutions.

Commissioned elements include a performance-based bonus and health insurance offerings. The position is full-time at a State Farm independent contractor office, operating 9-5 with a friendly, dynamic team and opportunities for

Qualifications

• Experience in sales, either outside or inside, is preferred.
• Strong interpersonal and communication skills are essential.
• People orientation and ability to multitask are important.
• Organizational skills and proactive problem solving are required.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service on inquiries about insurance and billing.
• Develop leads, schedule appointments, and promote suitable products.
• Maintain a strong work ethic and commitment to success daily.

Skills

Sales experience

Interpersonal skills

Communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive problem solving

Multi-tasking

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Northville - MI

• Bonus based on performance
• Health insurance

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Paid time off (vacation and personal/sick days)

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Ability to multi-task

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation: $23.00 per hour

We're Hiring!

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Northville .
• Our office is open 9-5.
• I have been a State Farm agent since 2001.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, Senior Vice President's Club, National Quality Award, Silver Scroll, and Bronze Tablet

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none