Customer Service Manager - State Farm Agent Team Member

Danmcnallyinsurance; Meadville (Crawford County); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

An established industry player seeks a Customer Service Representative to join their dynamic team. In this role, you will create exceptional customer experiences, addressing inquiries and processing claims. The position offers a competitive salary, performance bonuses, and opportunities for advancement within a supportive team environment. If you're passionate about helping others and thrive in a collaborative setting, this is the perfect opportunity for you to grow your career while making a positive impact in your community. Join a team that values hard work and rewards dedication.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Multitasking

Organization Skills

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Meadville, PA

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative with Daniel McNally - State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Our team is extremely competitive and works together. If you enjoy a team working environment with a work hard, play hard mindset, this job will be extremely rewarding. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Schedule insurance reviews with the agent.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Organization skills.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.