Customer Service Representative - State Farm Agent Team Member

Daniel McNally - State Farm Agent; Edinboro (Erie County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Free food & snacks

Job summary

Daniel McNally - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support to the community. The role involves handling inquiries, maintaining accurate customer records, and coordinating with the agent team to grow the insurance business.

The ideal candidate is dedicated to service, has strong communication and interpersonal skills, and can multitask in a fast-paced environment..Base salary with opportunities for commission and advancement in a

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.
• Ability to multiline across all insurance policies offered by State Farm for commission in addition to base salary.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Free food & snacks

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. If you enjoy a small business atmosphere with a work and family life balance this opportunity is for you.

ROLE DESCRIPTION:

As a Customer Service Representative with Daniel McNally- State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.


• Ability to multiline across all insurance policies offered by State Farm for commission in addition to base salary.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.