Customer Service Representative - State Farm Agent Team Member

Bob Love - State Farm Agent; Clio (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Free food & snacks

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

Bob Love - State Farm Agent, located in Clio, Michigan, is in search of a Customer Service Representative to join their team. In this role, you will provide exceptional customer service and support, enhancing experiences while resolving inquiries.

The ideal candidate demonstrates strong communication skills, attention to detail, and a customer-oriented mindset. The position offers opportunities for advancement and development within the agency.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Benefits

• 401(k)
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Bob Love - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.