Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Englewood (FL); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Englewood, Florida is seeking a Customer Service Representative to join Ronald Smith's team. This position focuses on generating exceptional customer experiences and supporting agency growth. You will assist customers with inquiries, process claims, and provide policy information.

The role requires strong communication skills and attention to detail, with compensation ranging from $42,000 to $45,000 per year.

Additional benefits include bonuses, competitive salary, paid time off, and training opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills are essential for customer interactions.
• Detail-oriented individuals who can handle multiple tasks simultaneously are preferred.
• Previous customer service experience is an advantage.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Ronald Smith, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Compensation: 42,000.00 - 45,000.00 per year

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

About Our Agency

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.