Customer Service Representative - State Farm Agent Team Member

Courtney Gulledge Insurance Agency LLC; Mandeville, Northern (LA, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Flexible schedule

Training & development

Job summary

Courtney Gulledge Insurance Agency LLC in Mandeville, LA is seeking a Customer Service Representative - State Farm Agent Team Member to provide policy information, assist customers with changes, and coordinate claim follow-ups while maintaining accurate records.

This full-time role emphasizes friendly service, attention to detail, and community engagement. The position includes training, opportunities for advancement, simple IRA, and paid time off.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail oriented

Multitasking

Customer service

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Mandeville - LA

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Competitive salary
• Flexible schedule
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Courtney Gulledge - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $15.00 - $20.00 per hour

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none