Customer Relations Representative - State Farm Agent Team Member

Courtney Gulledge Insurance Agency LLC; Hammond (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Courtney Gulledge Insurance Agency LLC in Hammond, LA is seeking a Customer Relations Representative to deliver exceptional service, resolve inquiries, maintain records, and support retention efforts within a busy State Farm agent team. This full-time, on-site role emphasizes empathy, accuracy, and teamwork to help the community.

The position offers a competitive hourly salary, Simple IRA, license reimbursement, performance-based bonus, paid time off, and opportunities for advancement along with

Qualifications

• Excellent communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Calm under pressure

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Hammond, LA

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Courtney Gulledge - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $15.00 - $20.00 per hour Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none