Customer Service Representative - State Farm Agent Team Member

Lori Smul - State Farm Agent; Kirtland (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Lori Smul - State Farm Agent seeks a Customer Service Representative to enhance customer experiences in insurance. Join a fun and supportive team dedicated to serving clients across Ohio.

In this role, you will answer inquiries, assist with policy changes, and manage claims. Ideal candidates will possess strong communication skills and previous customer service experience.

Enjoy competitive salary, bonuses, and flexible scheduling while being a vital part of our growing agency.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented individuals who can multitask will thrive.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Are you ready to join a dynamic fun team that's been making waves in insurance since 2020? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Harahan, Louisiana we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of four seasoned bilingual professionals, you'll have the chance to engage with clients all over the state, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Lori Smul - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.