Customer Relations Representative - State Farm Agent Team Member

Laddhidalgosf; Jennings (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

A State Farm Agency in Jennings, LA seeks a Customer Relations Representative to enhance customer experiences and manage inquiries. Applicants should have strong communication skills and ideally some customer service experience. The agency offers a supportive environment along with competitive salary and benefits including bonuses, health insurance, and a flexible schedule. Discover your potential in a rewarding career helping the community.

Qualifications

• Strong communication skills are essential.
• Experience in customer service is preferred.
• Ability to maintain composure in stressful situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with departments for customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Jennings, LA

Benefits

• Hiring bonus
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

About Our Agency

We’ve been proudly serving our community for 5 years with a close-knit team of 5. Our office runs on collaboration, support, and a shared commitment to helping customers protect what matters most.

We believe in taking care of our team just as well as we take care of our clients. Our breakroom is always stocked with snacks, and all job supplies are provided so you can focus on your work—not expenses.

After 6 months, team members enjoy additional perks on top of their salary, including

• $100 per month toward purchasing their own Life policy through State Farm
• A $50,000 Group Life Policy
• A Supplemental Health Cafeteria Plan (Dental, Accident, Cancer, and more)

If you’re looking for a supportive environment where your work is valued and rewarded, you’ll find your place here.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Ladd Hidalgo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $40,000.00 - $60,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none