Customer Service Representative - State Farm Agent Team Member

Doug Rajotte - State Farm Agent; Loveland (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Doug Rajotte - State Farm Agent in Loveland, Colorado, is seeking a Customer Service Representative - State Farm Agent Team Member. You will provide exceptional customer service and support the agency's growth while assisting clients with policy inquiries and changes.

The ideal candidate will possess strong communication skills, be detail-oriented, and thrive in a fast-paced environment. This position offers a competitive salary, bonuses based on performance, and opportunities for professional development.

Qualifications

• Strong customer-facing skills with a focus on providing exceptional service.
• Experience in a fast-paced environment is preferred.
• Current licensing for insurance sales is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Doug Rajotte - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We are looking for someone with a strong personality, strong customer facing skills and high work capacity to operate in a fast paced environment.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Currently licensed applicants preferred.
• State Farm experience is a plus.