Customer Service Representative - State Farm Agent Team Member

Jaime Sicairos - State Farm Agent; Louisville (KY); On-site; USD 29,000 - 42,000; Full time

Job summary

Jaime Sicairos - State Farm Agent is seeking a Customer Service Representative in Louisville to deliver exceptional service to clients seeking insurance and financial services products. You will work with the agent team to resolve inquiries, update records, and support community members.

The role emphasizes customer-focused communication, accuracy, and a proactive approach to help customers with their insurance needs and service requests.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Jaime Sicairos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.