Customer Service Representative - State Farm Agent Team Member

Jacob Lewis - State Farm Agent; Rocky Mount (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k) matching

Bonus based on performance

Dental insurance

Job summary

Jacob Lewis - State Farm Agent in Rocky Mount, VA is seeking a friendly Customer Service Representative to help customers with insurance and financial services. You will build relationships, answer inquiries, and support the agent team to grow the business.

Ideal candidates are dedicated to customer service, communicate clearly, and stay organized while multitasking across client interactions. Prior experience is helpful, and a passion for helping people is essential.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• Wellness resources
• 401(k) matching
• Bonus based on performance
• Dental insurance

ROLE DESCRIPTION:

As a Customer Service Representative with Jacob Lewis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.