Customer Service Representative - State Farm Agent Team Member

Laddhidalgosf; Louisiana; On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading insurance agency as a Customer Service Representative, where you will provide exceptional customer experiences and support policy management. This full-time role in Jennings, LA offers opportunities for advancement and a supportive work environment.

Benefits

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Jennings, LA

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Ladd Hidalgo - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused and empathetic. We anticipate internal growth opportunities for driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $35,000.00 - $45,000.00 per year

Additional Information

State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Agents are responsible for employment decisions regarding their staff.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.