Customer Service Representative - State Farm Agent Team Member

Davidcohenagency; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Customer Service Representative with a focus on delivering exceptional customer experiences. This fully remote position offers a unique opportunity to grow your career while helping clients navigate their insurance needs. As a vital team member, you'll engage in value-based conversations, ensuring clients feel supported and informed. With competitive hourly pay and a range of benefits, including flexible hours and growth potential, this role is perfect for motivated self-starters ready to make a difference in their community. Embrace this chance to thrive in a fast-paced environment and develop your skills in a rewarding career.

Benefits

401(k) matching

Paid time off

Flexible hours

Growth potential

Qualifications

• Must have excellent interpersonal and communication skills.
• Property and Casualty license is required.

Responsibilities

• Establish and maintain customer relationships effectively.
• Provide accurate and friendly customer service for inquiries.

Skills

Interpersonal skills

Communication skills

Organizational skills

Detail oriented

Problem solving

Customer service

Teamwork

Multi-tasking

Computer skills

Education

Property and Casualty license

Life and Health license

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

Benefits

• 401(k) matching
• 401(k)

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Hourly pay
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Ability to effectively relate to a customer
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

This is a remote position.

Compensation $20.00 - $30.00 per hour

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.