Customer Service Representative - State Farm Agent Team Member

Patrickblevins; Lexington (KY); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Three weeks minimum paid time off

Health insurance

401(k) plan with company match

Quarterly bonuses

Company vehicles for certain roles

Team trips and travel opportunities

Job summary

A local insurance agency in Lexington is seeking a Customer Service Representative to establish customer relationships, educate clients about insurance options, and develop leads. The ideal candidate will have excellent communication skills and a proactive attitude. Compensation ranges from $40,000 to $56,000 per year, with a comprehensive benefits package including paid time off, health insurance, and 401(k) plan.

Qualifications

• Interest in marketing products and services based on customer needs.
• People-oriented with excellent communication skills.
• Detail oriented and proactive in problem solving.

Responsibilities

• Establish customer relationships and follow up.
• Educate customers about insurance options.
• Develop leads and market appropriate products.

Skills

Excellent communication skills

Detail oriented

People-oriented

Proactive in problem solving

Able to learn computer functions

Teamwork

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Waynesboro, VA

Patrick Blevins State Farm – About Our Agency

We’re not your average insurance office and we like it that way. As a second-generation State Farm Agent with locations in Lexington and Waynesboro, our mission for the past 14 years has been simple: serve our community, protect against what can go wrong, and help people invest in what can go right all while having fun doing it. Led by Patrick Blevins, a nationally recognized agent and multi-year Chairman’s Circle, President’s Club, and Lifetime MDRT qualifier, our agency is consistently ranked among the top in the country.

Our team of 14 licensed professionals thrives in a culture built on growth, teamwork, and purpose where we work hard, celebrate success, and make a real difference in people’s lives. We’re proud to offer a comprehensive benefits package that includes:

• Three weeks minimum paid time off (plus additional holidays and personal days)
• Health insurance
• 401(k) plan with company match
• Quarterly bonuses and base pay plus commissions
• Company vehicles for certain roles
• Team trips and travel opportunities
• A balanced work schedule that supports both personal and professional fulfillment

If you’re motivated, hardworking, and eager to learn, we’ll provide the coaching, development, and support you need to succeed — no prior insurance experience required. Join a proven, high‑performing team that believes in doing meaningful work, growing together, and enjoying the journey along the way.

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills – written, verbal and listening
• People‑oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Compensation $40,000.00 – $56,000.00 per year

State Farm agents are independent contractors who hire their own employees. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none