Customer Service Representative - State Farm Agent Team Member

Tyler Landry - State Farm Agent; League City (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Job summary

Tyler Landry - State Farm Agent is seeking a Customer Service Representative to join a high-performing team. You will handle customer inquiries, assist with policy changes, and coordinate with agency members to ensure accurate, timely service.

We value detail, empathy, and a proactive approach. Performance-based bonuses, a flexible schedule, and growth opportunities are offered in a supportive environment focused on community needs and exceptional customer experiences.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties

ABOUT OUR AGENCY

I opened my agency in 2017, and our team of four works together with a strong focus on professionalism, excellence, and doing what's right for our customers. Before becoming an agent, I started as a State Farm team member, and I also spent time as a missionary working on college campuses - experiences that helped shape my leadership style and the values we bring into our office every day.

I'm originally from Louisiana and graduated from the University of Louisiana at Lafayette. One thing we're especially proud of is our performance - our office is currently ranked #1 in Texas for boat insurance, and we take a lot of pride in being known for strong service and expertise.

Giving back is important to us, and we support Anchor Point along with participating in other local community events throughout the year. For our team, we offer PTO, a 401k, health benefits, work-life balance, and we pay for licensing. We're building a team of highly effective insurance professionals who want to grow, win, and operate with a limitless mindset. We're looking for someone with strong character, a great attitude, and real motivation - ideally someone with a proven track record of courage, direct action, or sales success.

If you're looking for a high-performing office where excellence is the standard and your growth is taken seriously, we'd love to connect.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Tyler Landry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Tyler Landry - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.