Customer Service Representative - State Farm Agent Team Member

State Farm Agent; King of Prussia (PA); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

401(k) matching

Flexible schedule

Job summary

State Farm Agent in King of Prussia is looking for a Customer Service Representative to provide exceptional service. You will handle customer inquiries, assist with policy changes, and process claims. This role is key in delivering impactful customer experiences.

With a pay range of $15.00 - $18.00 per hour, we promote internal growth for driven candidates. The ideal applicant will possess strong communication skills, be detail-oriented, and ideally bilingual in Spanish.

Qualifications

• Effective communication and interpersonal skills required for customer service.
• Attention to detail and ability to multitask in a fast-paced environment.
• Previous experience in customer service preferred.
• Bilingual Spanish speaker is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Bi-lingual Spanish speaker

Job description

Role Description

As a Customer Service Representative with the Mike Yates Team, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits

• 401(k) matching
• Flexible schedule

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bi-lingual Spanish speaker preferred

Compensation: $15.00 - $18.00 per hour

Mission

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams.

We Are Located In King Of Prussia, PA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.