Customer Service Representative - State Farm Agent Team Member

Wagonmakersf; Kalamazoo (MI); On-site; USD 30,000 - 36,000; Full time

Job summary

Kory Wagonmaker - State Farm Agent in Kalamazoo, MI, is seeking a full-time Customer Service Representative. The ideal candidate should be outgoing and enjoy working with customers, providing friendly and accurate service.

This role involves establishing and maintaining customer relationships, and it requires a Property and Casualty license, which must be obtained. The position emphasizes teamwork and commitment to customer satisfaction.

Qualifications

• Must be outgoing and customer-focused.
• Ability to work effectively in a team environment.
• Must obtain a Property and Casualty license.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.

Skills

People-oriented

Teamwork

Customer relations

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Kalamazoo - MI

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Compensation

$15/Hr

Requirements

• People-oriented
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

Other Information

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.