Customer Relations Representative - State Farm Agent Team Member

Tomfladd; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Tomfladd seeks a Customer Relations Representative for the State Farm Agent Team in San Antonio, Texas. This role involves building relationships with customers, providing expert service, and educating them about insurance products.

You will need excellent communication skills and the ability to work as part of a team. The position offers a salary range of $30,000 to $40,000 per year, along with opportunities for growth and advancement within the agency.

Qualifications

• Must possess excellent communication skills, both written and verbal.
• Driven and self-motivated individual dedicated to customer service.
• Detail-oriented with a proactive approach to problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide accurate, friendly customer service regarding insurance products.
• Educate customers about their insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency

Requirements

• Excellent communication skills – written, verbal, and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation: $30,000.00 - $40,000.00 per year

State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.