Customer Service Representative - State Farm Agent Team Member

Jefflinton; Iowa (LA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join their team. In this role, you will create exceptional customer experiences and support community members with their insurance needs. Your strong communication and detail-oriented approach will be key as you assist customers with inquiries, policy changes, and claims processing. This position offers a chance to grow within a supportive environment that values internal advancement. If you are empathetic and customer-focused, this opportunity could be the perfect fit for you.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and maintain accurate records.

Skills

Communication Skills

Interpersonal Skills

Detail-Oriented

Multitasking

Customer Service Experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Marshalltown, IA

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Jeff Linton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Note: State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Agents are responsible for all employment decisions regarding their staff.

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Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.