Customer Service Representative - State Farm Agent Team Member

Ryan Stegall - State Farm Agent; Houston (TX); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Stegall - State Farm Agent in Houston is seeking a customer service representative to deliver exceptional client experiences and support the growth of the agency.

You will handle inquiries, assist with policy changes and claims follow-up, and maintain accurate records while collaborating with team members. Bilingual Spanish and strong communication are valued traits. This role offers flexible hours and opportunities for advancement within the agency.

Qualifications

• Excellent communication and interpersonal abilities.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Customer service experience

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Ryan Stegall - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish