Customer Service Representative - State Farm Agent Team Member

Ryan Gavrilescu - State Farm Agent; Roseville (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Ryan Gavrilescu Agency in Roseville, MN is seeking a Customer Service Representative to deliver exceptional service and support the growth of a local insurance agency. You will engage with community members, respond to inquiries, and help clients with policy information and updates.

The role emphasizes strong communication, attention to detail, and teamwork, with opportunities for internal growth for sales-minded, customer-focused individuals.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative with the Ryan Gavrilescu Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.