Bilingual Customer Service Advocate - Flexible Growth

Ryan Stegall - State Farm Agent; Houston (TX); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Stegall - State Farm Agent in Houston is seeking a customer service representative to deliver exceptional client experiences and support the growth of the agency.

You will handle inquiries, assist with policy changes and claims follow-up, and maintain accurate records while collaborating with team members. Bilingual Spanish and strong communication are valued traits. This role offers flexible hours and opportunities for advancement within the agency.

Qualifications

• Excellent communication and interpersonal abilities.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Customer service experience

Job description

Ryan Stegall - State Farm Agent in Houston is seeking a customer service representative to deliver exceptional client experiences and support the growth of the agency.

You will handle inquiries, assist with policy changes and claims follow-up, and maintain accurate records while collaborating with team members. Bilingual Spanish and strong communication are valued traits. This role offers flexible hours and opportunities for advancement within the agency.