Customer Service Representative - State Farm Agent Team Member

Marlene Bach; Haslett (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Advancement opportunities

Performance bonus

Competitive salary

Training & development

Job summary

Marlene Bach - State Farm Agent is seeking a friendly Customer Service Representative to deliver outstanding service to local residents and policyholders. You will handle inquiries, build relationships, and support a growing insurance and financial services business.

You will coordinate with team members, maintain records, and assist customers with applications and policy changes. Training and development are available, with opportunities for advancement and performance-based bonuses.

Qualifications

• Dedicated to customer service and helping clients.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Attention to detail

Experience in customer service

Job description

Benefits

• Opportunity for advancement
• Bonus based on performance
• Competitive salary
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Marlene Bach - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.