Customer Service Representative - State Farm Agent Team Member

Lee Towns - State Farm Agent; Gainesville (GA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Salary + commission

Paid time off

Growth opportunities

Job summary

Lee Towns - State Farm Agent is seeking a part-time Customer Service Representative to join a busy Gainesville, GA team. You will handle customer inquiries, explain insurance options, and support policy processing in a friendly, professional manner.

This agent office offers a compensation package with hourly pay, bonuses, and opportunities for PTO, growth, and advancement. The role emphasizes teamwork and customer-first service in a locally focused community practice.

Qualifications

• Excellent communication skills, both written and verbal.
• Self-motivated with a proactive work style.
• Detail oriented with strong accuracy and organization.
• Able to solve problems and adapt to changing needs.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, friendly service for inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review process.

Skills

Communication

Self-motivated

Detail-oriented

Problem solving

Customer service

Team player

Relate to customers

P&C license

Life/Health license

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation: $18.00 - $22.00 per hour

We're Hiring!

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Lee Towns - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Gainesville, Georgia.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This is a part-time position. Will you work part time? *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

What makes you unique? *

Referral code from a current employee If no code provided, add their name instead.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none