Office Representative - State Farm Agent Team Member

Darryl Brooks - State Farm Agent; Lawrenceville (GA); On-site; USD 17,000 - 28,000; Part time

Job summary

Darryryl Brooks - State Farm Agent in Lawrenceville, GA is seeking an Office Representative to join their team. You will help customers with insurance and financial services through value-based conversations and outstanding service.

This part-time role requires people skills, organization, self-motivation, and the ability to learn computer systems. You'll develop leads, schedule appointments, and support the office in daily operations while pursuing required licenses.

Qualifications

• Excellent interpersonal skills and ability to build relationships with customers.
• People-oriented approach with strong communication and listening.
• Organizational skills and ability to multi-task in a fast-paced setting.
• Self-motivated with a proactive mindset and ownership mindset.
• Detail oriented with accuracy in processing information and forms.
• Willing to pursue required insurance licenses (Property & Casualty and Life & Health).

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for insurance inquiries, billing, and policy changes.
• Develop leads, schedule appointments, identify needs, and market appropriate products and services.

Skills

Interpersonal skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive problem solving

Customer service focus

Computer skills

Team player

Education

Property & Casualty license

Life & Health license

Job description

Future Opening: Office Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Excellent interpersonal skills
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-taskProperty and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Courses on ethical and customer centered sales practices will be required

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Lawrenceville, GA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position requires outbound calling including cold calls to potential customers. Can you do this? *

Are you willing and able to commute to our office in Lawrenceville, GA 30043? *

This is a part-time position. Will you work part time? *

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule? *

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none