Customer Relations Representative - State Farm Agent Team Member

Sanchezagent; Georgia; On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A dynamic insurance agency in Gainesville, GA is seeking a Customer Relations Representative to join their team. Responsibilities include establishing customer relationships and providing exceptional service while educating clients on insurance options. The ideal candidate will have excellent communication skills, be self-motivated, and hold a Property and Casualty license. This position offers competitive pay, benefits, and opportunities for advancement.

Qualifications

• Must be able to obtain a Property and Casualty license.
• Thrives in a fast-paced environment.
• Motivated self-starter.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Proactive in problem-solving

Dedicated to customer service

Ability to work in a team environment

Ability to multitask

Bilingual – Spanish

Education

Property and Casualty license (must be currently held)

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Gainesville, GA

• Opportunity for advancement
• Paid time off

Position Overview

Dynamic State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

As an Agent Team Member, you will receive base plus uncapped commission/bonus, paid time off (vacation and personal/sick days), valuable experience, and growth potential/Opportunity for advancement within the agency.

Responsibilities

• Establish and maintain customer relationships, and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.

Requirements

• Excellent communication skills – written, verbal, and listening
• Self‑motivated
• Proactive in problem‑solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multitask
• Property and Casualty license (must be able to obtain)
• Property and Casualty license (must have currently)
• Bilingual – Spanish required

Benefits

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Compensation

Compensation $18.00 - $20.00 per hour. ***Pay range is base + potential uncapped commissions

Legal Disclosure

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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