Customer Service Representative - State Farm Agent Team Member

Darryl Brooks - State Farm Agent; Lawrenceville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Darryl Brooks - State Farm Agent in Lawrenceville, GA is seeking a Customer Service Representative to join our State Farm agent team. You will provide prompt, accurate, and friendly service, respond to inquiries about insurance availability, coverages, policy changes, transfers, claim submissions, and billing clarification.

You will develop leads, schedule appointments, identify customer needs, and market appropriate products.

Qualifications

• Excellent interpersonal skills.
• Enthusiastic about insurance and financial products' role in managing risks and dreams.
• Self-motivated, detail oriented, proactive in problem solving.
• Dedicated to customer service and teamwork.
• Ability to multi-task and work in a team environment.
• P&C and Life/Health licensing must be obtainable.

Responsibilities

• Provide prompt, accurate, and friendly customer service; respond to inquiries on insurance availability, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Interpersonal skills

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Teamwork

Multitasking

P&C licensing

Life/Health licensing

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Lawrenceville, GA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Do you have experience working for a State Farm agent? *

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none