Customer Relations Representative - State Farm Agent Team Member

Rusty Smith - State Farm Agent; Cumming (GA); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Paid time off

Flexible hours

Job summary

Rusty Smith - State Farm Agent is looking for a part-time Customer Relations Representative in Cumming, Georgia. The role involves establishing customer relationships, providing excellent service, and engaging in outbound calls. Applicants must possess strong interpersonal and communication skills and be able to work a flexible schedule.

Employees are considered independent contractors. Benefits include paid time off and flexible hours. Licensing and background checks are required for the role.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, friendly customer service.
• Maintain a strong work ethic and commitment to success.
• Engage in outbound calling, including cold calls.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Ability to work in a team environment

Ability to multi-task

Education

Must be currently licensed

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Looking for a part‑time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Engage in outbound calling, including cold calls to potential customers.

Benefits

• Paid time off (vacation and personal/sick days)
• Flexible hours

Requirements

• Excellent interpersonal skills
• Excellent communication skills – written, verbal, and listening
• People‑oriented
• Organizational skills
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi‑task
• Must be currently licensed
• Must be able to commute to the office in Cumming, GA 30040
• Must be willing to work part time

Employees of State Farm agents are independent contractors and not employees of State Farm. Successful completion of any applicable licensing requirements and training programs is required.

Background checks will be conducted as part of the employment process.