Customer Service Representative - State Farm Agent Team Member

State Farm

Fort Worth (TX)

On-site

USD 25,000 - 28,000

Full time

8 days ago
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Benefits offered by this job

401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Signing bonus
Training & development

Job summary

State Farm Agent Team Member in Fort Worth, TX is seeking a Customer Service Representative to deliver exceptional client experiences, handle policy information, and assist with changes and claims. This full-time role emphasizes customer service, attention to detail, and teamwork within a local State Farm agency.

Candidates should have an insurance license ahead of day one; bilingual Spanish is a plus. Compensation ranges from $18.00 to $20.00 per hour, with performance-based bonuses and

Qualifications

  • Insurance license required ahead of first day.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual Spanish preferred.

Responsibilities

  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

Skills

Communication skills
Customer service
Multitasking
Bilingual Spanish

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fort Worth - TX

  • 401(k)
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Tyra Ingram - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Insurance license required ahead of first day.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation $18.00 - $20.00 per hour

Customer Service Representative - State Farm Agent Team Member

Full Time in Fort Worth - TX

Benefits
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Tyra Ingram - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Insurance license required ahead of first day.
  • Bilingual Spanish preferred.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation $18.00 - $20.00 per hour

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