Customer Service Representative - State Farm Agent Team Member

Ericfromsf; Arlington (TX); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Licensing paid by agency

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Zusammenfassung

Eric Ortego - State Farm Agent in Arlington, TX is seeking a Customer Service Representative to deliver exceptional service, handle policy inquiries, and assist with updates and claims. You will coordinate with the team to meet community needs and drive customer satisfaction.

The role emphasizes clear communication, attention to detail, and the potential for advancement within a high-performance agency. Licensing support is provided, with performance-based bonuses and benefits.

Qualifikationen

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Jobbeschreibung

Customer Service Representative - State Farm Agent Team Member

Full Time in ARLINGTON - TX

• Licensing paid by agency
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my agency in 2025 after previously working as a State Farm team member in Louisiana and completing the Agent Aspirant program. Before joining State Farm, I worked as a strength and conditioning coach in Major League Baseball, and that competitive mindset still drives the culture of our office today. Our team of seven is built around growth, accountability, and pushing each other to succeed.

I graduated from the University of Louisiana at Lafayette and have been married for three years. Outside of work, I enjoy hunting, fishing, spending time with our two golden retrievers, and watching LSU baseball and football. I’m looking for someone competitive, goal oriented, and driven who is ready to embrace the mindset of “do it afraid” and grow within a high performance team environment.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Eric Ortego - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $45,000.00 - $65,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.