Customer Service Representative - State Farm Agent Team Member

Alison Fourtner; Midlothian, Northern (TX, KY); Hybrid; USD 35,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Signing bonus

Flexible schedule

Opportunity for advancement

Training & development

Competitive salary

Job summary

Alison Fourtner - State Farm Agent is seeking a dedicated Customer Service Representative to join the team in Midlothian, TX. This full-time role focuses on managing customer accounts, processing policy changes and claims, and coordinating with underwriters to issue policies.

The position offers opportunities for advancement, a competitive salary, health insurance, and paid time off. Strong organizational and communication skills are essential, with prior insurance experience preferred.

Qualifications

• Must have strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Insurance experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Midlothian - TX

Replies within 24 hours

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus

ROLE DESCRIPTION

As Customer Service Representative - State Farm Agent Team Member for Alison Fourtner - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $35,000.00 - $60,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Midlothian - TX

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

ROLE DESCRIPTION

As Customer Service Representative - State Farm Agent Team Member for Alison Fourtner - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $35,000.00 - $60,000.00 per year

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Gain confidence and grow your dream career.

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