Customer Relations Representative - State Farm Agent Team Member

Stevenbarberinsurance; Fort Worth (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Steven Barber - State Farm Agent in Fort Worth, TX is seeking a Customer Relations Representative to deliver exceptional service. You will handle customer inquiries, maintain records, and support retention while collaborating with the agency team.

This full-time role offers a performance-based bonus, health insurance, paid time off, and advancement opportunities in a supportive, growth-oriented environment.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Customer service

Communication

Problem solving

Stress management

Attention to detail

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Fort Worth - TX

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

About Our Agency

Our agency has been proudly serving the community since October 2016, and our team of 12 (and counting!) is passionate about making a difference while enjoying a fulfilling and dynamic work environment. In 2021, we moved our office to Saginaw, TX and in 2022 we opened our second office which is now located in Justin, TX.

We’re building a culture that’s collaborative, supportive, and where hard work is rewarded! As we continue our growth, we’re excited to expand our team with highly performing motivated individuals who want to be apart of a team that is driven to reach its maximum potential. We believe that building something great should be rewarding and fulfilling for everyone.

We believe in creating opportunities for growth and rewarding hard work with generous benefits, comprehensive health insurance, paid time off, and annual bonuses. To keep things exciting, we also host quarterly team‑building events. Along with personalized bonus and compensation plans, we offer real opportunities for leadership and growth.

If you're motivated, thrive in a fun yet high‑performance atmosphere, and want to be part of something great—we'd love to meet you.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Steven Barber - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Compensation $45,000.00 - $65,000.00 per year

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none