Customer Service Representative - State Farm Agent Team Member

Myagentron; Irving (TX); On-site; USD 24,796 - 41,328; Part time

Benefits offered by this job

Free food & snacks

Opportunity for advancement

Wellness resources

401(k) matching

Bonus based on performance

Paid time off

Profit sharing

Tuition assistance

Job summary

A local insurance agency in Irving, TX, is seeking a part-time Customer Service Representative to enhance customer experiences in the insurance field. Candidates should possess strong communication skills and attention to detail. This role involves answering inquiries, assisting with policy updates, and processing claims. Competitive pay between $18.00 and $30.00 per hour is offered, along with various perks including 401(k) matching and paid time off.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Customer Service Representative - State Farm Agent Team Member

Part Time in Irving, TX

Replies within 24 hours

• Free food & snacks
• Opportunity for advancement
• Wellness resources
• 401(k) matching
• Bonus based on performance
• Paid time off
• Profit sharing
• Tuition assistance

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Ron Mathai - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $18.00 - $30.00 per hour

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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