CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Felix Prophete State Farm Agency

Fayetteville (GA)

On-site

USD 55,000 - 80,000

Full time

14 days+

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Benefits offered by this job

License reimbursement
Health insurance
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Competitive salary
Flexible schedule

Job summary

Felixnet Prophete - State Farm Agent in Fayetteville, GA is seeking a Customer Service Representative to deliver exceptional experiences, resolve inquiries, and support community members.

You will build relationships, maintain records, and collaborate with the agent team. The role emphasizes service, clear communication, and a customer-focused mindset.

Compensation ranges from $55,000 to $80,000 per year, with benefits and potential for advancement.

Qualifications

  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual French or Spanish preferred.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

Customer service
Communication
Detail-oriented
Multitasking
Bilingual French or Spanish

Job description

Benefits
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
Role Description

As a Customer Service Representative with Felixnet Prophete - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
Qualifications
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual French or Spanish preferred.

Compensation $55,000.00 - $80,000.00 per year

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