Customer Service Representative - State Farm Agent Team Member

Katierileyinsurance; Daphne (AL); Hybrid; USD 35,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Vision insurance

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Free food & snacks

Training & development

Job summary

Katie Riley State Farm in Daphne, AL is hiring a Customer Service Representative (CSR) for a full-time role. You will deliver exceptional customer experiences, handle policy information, and coordinate with the team to meet community needs.

The position offers opportunities for advancement, a signing bonus, and a comprehensive benefits package including health and vision insurance, 401(k) matching, and paid time off. Compensation ranges from $35,000 to $65,000 per year.

Qualifications

• Clear communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Daphne - AL

• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Free food & snacks

ROLE DESCRIPTION

As a CSR job with Katie Riley State Farm in Daphne, AL, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $65,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Daphne - AL

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Free food & snacks

ROLE DESCRIPTION

As a CSR job with Katie Riley State Farm in Daphne, AL, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $65,000.00 per year

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