Customer Service Representative - State Farm Agent Team Member

Rachaelkiddinsurance; Alabama; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Rachael Kidd - State Farm Agent in Mobile, AL is seeking a Customer Service Representative to deliver exceptional service and support insurance clients. You will handle inquiries, policy updates, and claims processing while coordinating with the agent team to meet community needs.

The role focuses on accuracy, friendly communication, and timely follow-ups. A flexible schedule and opportunities for advancement are available, with a competitive salary and benefits.

Qualifications

• Excellent communication and interpersonal abilities.
• Ability to multitask and stay organized.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Mobile - AL.

Replies within 24 hours.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Rachael Kidd - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $50,000.00 per year.